If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. You can choose to get a replacement, refund, or store credit in most cases. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We are happy to replace a damaged item, or whether there is a malfunction with the product. In order to get a refund or store credit, there must be a problem with the product. If you received the product you wanted, but changed your mind, or found it cheaper elsewhere, or decide you do not like the product, you will not be able to return or get a refund of the product (). Feel free to contact the friendly team at Baby Barn Discounts on (07) 5524 5407 for more information about our baby shopping online policies as well as for in store purchases. The quickest way to receive your baby goods is by payment through PayPal, Credit Card, Zip Pay, & Afterpay as items are shipped within 24hrs of approval.
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